Communications and Retention

Use LeisurePoint to keep in touch, reduce attrition and build net member growth.

LeisurePoint doesn't have a separate retention module as improving customer relationships and retention is built in. You can integrate new members successfully, check for low or non-attenders, manage member recovery programmes and do it all without an army of staff.

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Segment your members by usage, value or retention risk and send automatic emails or SMS texts to ensure no one goes 'missing in action'. If you want a cost-effective way to keep in touch, reduce attrition and build net member growth, then LeisurePoint is for you.

With LeisurePoint Communications and Retention you can:

  • Analyse and segment members based on useage, risk or value.
  • Create and send automatic attendance-based emails to reward achievement or start a recovery process.
  • Create and send personalised campaigns using email, letters or SMS text.
  • Generate instant retention and attrition numbers to run your operation in real time.
  • Link to SDAconnect and run subscriber-based email campaigns with detailed open, bounce and link reporting.
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LeisurePoint Datasheet LeisurePoint Datasheet
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